FAQ
We’ve put together a list of Frequently Asked Questions about our online training. Contact us. We’re happy to help!
I’m having trouble accessing my course. What can I do?
In the event that you run into a problem accessing your elearning course, contact us and we’re happy to help!
I lost my online certificate. How can I get a new one?
Login to the system and navigate to your dashboard. You’ll see your completed courses on the right hand side of your dashboard. From here, you have options to download a PDF of your certificate, view it or email it to yourself. Still having problems? Contact us and we’ll be happy to help.
What if I don’t see the training that I need in your course catalog?
We are constantly updating and adding to our training catalog. You’ll see upcoming courses listed on our catalog page. Still don’t see what you need? Submit suggestions to Safenetix today via our contact us form or shoot us an email at [email protected] and we will provide you with an update of when the course will be available for you.
Who pays for our account?
One of the great things about Safenetix is that our curriculum is available to virtually anyone with an interest in making the world a safer place.
Is there a limited number of users I can have under my organization?
Our training courses are sold “per seat”. The sky is the limit with how many users you can have under your organization. If you have multiple people you would like to have trained, contact us for Enterprise and bulk pricing.
Are we able to set up invoicing or PO payments?
We’re happy to accommodate invoice and PO payment for bulk purchases or Enterprise Accounts. Contact us to learn more.
What happens if I cancel my plan?
We understand that facility needs change. Since our pricing for both our inspection application and our course curriculum.